M & K Truck Center at Four Winds South Bend

M & K Truck Center hosts meetings and conferences throughout Indianapolis, Chicago, Detroit, and Grand Rapids as well as internationally. In January 2025 the group decided to host their two-day sales meeting at Four Winds Casino South Bend due to the proximity to the M & K businesses, newer meeting spaces and technology, and the responsiveness of the Four Winds sales staff.

“Kayla Dutka has been incredible. She is by far the most responsive, flexible, and customer-oriented planner I’ve worked with over the past seven years.”

Planning corporate events is one of Kayla’s favorites to coordinate. She loves seeing the look on the clients’ faces when they see the end result and being wowed on the services Four Winds provides. For the M & K Truck Center Sales Meeting, Kayla helped to create their perfect event at Four Winds Casino South Bend.

Location

Four Winds South Bend not only features a casino full of winning opportunities and entertainment but a luxurious hotel and customizable event space in Ribbon Town Conference and Event Center. M & K said that the accommodations at Four Winds Hotel were great, comfortable and very clean. They further said that the front desk team members were very helpful and up to speed on what the group needed.

The group said that having everything on one floor at Ribbon Town and the event center being easily accessible from the hotel and casino was perfect.

Technology

An event can be planned down to every detail but if technology fails or is lack-luster, it can hinder the guest experience. M & K utilized all the Four Winds A/V offerings. They exclaimed, “Kelly and the team were outstanding! The projections were clear, the sound was crisp, everything played perfectly on time and every time we needed something changed, they were more than ready to assist. Kelly, Josh, Chris, and Caroline made our planning team look great!”

Dining

Restaurants at Four Winds elevate the guest’s experience with presentation, friendly service, and delectable flavors. When creating an event, planners like M & K Truck Center want that same experience for their guests, no matter the size of the event.

Reflecting on the January conference, “The displays were nicely presented. Michelle and the other bartenders were very personable, efficient and ready to assist our guests. Our dinner included a plated strip steak meal, and all our guests commented on how the steaks were perfectly cooked – no small feat for 130 people!”

Above and Beyond

The Sales Team learns about a group’s dream event and works tirelessly to make that vision a reality. They find ways to go above and beyond expectations.  “We brought in four semi-trucks and trailers for our employees to walk around. Originally, I asked if we could park them in the truck lot but Kayla and her team came up with two alternative solutions and got us into a covered lot with space heaters and coffee! Truly impressive – way above and beyond what we expected.”

Overall Experience

“Every single person – from the Kankakee Grille bartender to the casino staff to the housekeeping to the banquet staff was courteous, friendly, and welcoming. Our employees noticed and made numerous comments on how incredible and service-oriented your entire team was. We work hard to provide our customers with this experience in our stores and it’s great to do business with like-minded organizations. This is the first time in seven years that our CEO came to me during the event and already decided to book a venue again for the following year! We’ll be back to Four Winds Casino in 2026!”

Small to large events, weddings to conferences, our sales team is experienced in creating the ultimate experience. Our team prides itself on being able to assist in all steps of the planning process and being there to ensure that any event is flawless. Are you ready to tour Ribbon Town Conference and Event Center in South Bend or Silver Creek Event Center in New Buffalo? Talk with one of our sales team members today.